Features
- GDPR & Privacy Compliance
- Conversation Monitoring
- Custom Auto-Reply
- Reduce Website Bloat
- Make More Money
GDPR & Privacy Compliance
When a user requests to have their account deleted, all of their direct messages can automatically be deleted as well. This complies with “the right to be forgotten” laws.Conversation Monitoring
Website admins can see the actual conversations, complete with usernames, timestamps, etc., for historical purposes or to quickly take action if needed, such as deleting messages.Custom Auto-Reply
Website admins can now provide automatic auto-replies via email, so the direct messaging sender is not left wondering if there is actually someone on the receiving end of their message. The global reply message is customizable, and so are the auto-reply intervals.Reduce Website Bloat
You no longer need to go into your website’s database to clean out stale messages! Website admins can now quickly remove messages from their website, selectively or in bulk.Make More Money
Feel confident in charging more for your listing packages with these powerful new MyListing Direct Messaging features that you can offer your customers or gain back the trust of past customers.Video Introduction
Frequently Asked Questions
How do we configure this module?
How do we configure this module?
Once the module is enabled, you’re pretty much ready to go.You can optionally enable auto-replies and configure the associated settings, such as the auto-reply delay and auto-reply message.
Can we customize the auto-reply message?
Can we customize the auto-reply message?
Yes, and we even provide some dynamic placeholders if you wish to use them.
Do admin-deleted chats get removed from the user's direct messaging screen?
Do admin-deleted chats get removed from the user's direct messaging screen?
Yes, they are immediately removed to prevent users from viewing conversations that no longer exist.
Are we able to manually delete chats from the database without this module?
Are we able to manually delete chats from the database without this module?
Yes, but it’s painful, dangerous, and time-consuming.The Pain
- Limitations: Chats stored in the database are identified by user ID rather than username. Furthermore, when users are deleted from your website, their chats remain in the database.
- Dangerous: Any time someone manually edits the WordPress database, it’s risky. You could delete data vital to your website or, as it relates explicitly to the Direct Messages, the wrong chats.
- Time-Consuming: First, you must identify the user in your WordPress user list by looking up their ID. Then, you must manually go to your database management tool, log in, locate the correct chat(s), and then delete them.
- You can easily identify chats by username, and when you delete a user from your website, you also delete all of their chats.
- Eliminate the risks by no longer having to go into your database to clean out conversations.
- You can save loads of time by not having to first identify the users and then go into your database to remove conversations.
Can we see this module on a live MyListing website?
Can we see this module on a live MyListing website?
This module is a back-end solution, so there’s nothing to see on the front end. Check out the MyListing Pro YouTube playlist to learn more about this module.